Why is xbox scratching discs

Take the disc from the lamp and immediately place it in your Xbox. Start up the console and see if your disc works. If it still doesn't work, you may need to have the disc professionally resurfaced.

Method 4. Purchase a Mr. Clean Magic Eraser. This cleaning tool can be found in most supermarkets. You may be able to find an off-brand version for cheaper as well. Use the eraser to scrub the scratches. Make sure to scrub in straight lines from the center outwards. Apply a fair amount of force so that the eraser can polish the scratches, but not so much that it wears away the entire layer. Rinse and dry the disc.

After you've finished polishing the scratches with the magic eraser, run the disc under a water tap and dry it off with a soft cloth. When drying, use the same motion that you used to erase: straight lines from the center out to the edges. Try the disc. After you've finished polishing and rinsing the disc, you can try playing it again. If it still doesn't work, you can go another round with the magic eraser, or try another method from this article.

Method 5. Purchase a disc scratch repair tool. There are a variety of tools available online and at electronics retailers. One of the most popular products is the SkipDr, though there are several others available as well.

Rinse and dry the disc before using the disc repair tool. Use warm water to rinse any debris and dust off of the disc, then dry it off with a microfiber cloth. Most repair kits come with a soft cloth you can use. Spray the included cleaner fluid onto the "read" side of the disc.

Don't spray it onto the label. Apply an even coat across the entire "read" side of the disc. Insert the disc into the repair tool. The process for this will vary depending on the tool you are using. Make sure the "read" side is facing the scrubbing pad on the repair tool. Refer to the instructions to make sure you are inserting the disc properly. Press the mechanism to spin the disc in the repair tool. You may need to turn a crank or press a button to make the disc spin.

The repair tool will spin the disc, rubbing the cleaning pad across the "read" side. Buff the disc with the included buffing cloth. Many repair kits come with a buffing cloth, which you'll use to buff the disc after repairing it. Vigorous buffing will help ensure that the disc can be read. Insert the repaired disc into your Xbox console and try playing it. If it still doesn't work, you can repeat the repair process again. Some users have reported it taking up to ten tries to get a game to work.

Some scratches may be too deep to repair using these tools. If the console is tilted or bumped during play, this can cause the disc to be scratched. Ensure that boisterous siblings or curious pets cannot get near the console while it is in use or whenever there is a disc inside.

Not Helpful 22 Helpful Not Helpful 17 Helpful Try running the disc underneath warm water and use a wet cloth to gently wipe at the stains. Not Helpful 8 Helpful If none of these methods worked for you, you should probably think about getting a new one. Not all scratches are repairable. That option resets the console to factory settings. If a console is reset to factory settings, all user data including accounts, saved games, settings, home Xbox associations and all games and apps will be deleted.

You should only use that option as a last resort in other troubleshooting cases. If the console reset is successful, you may be prompted to repeat some general console setup steps before you return to the Home screen. Step Restore the console to factory defaults. How to reset your Xbox console to factory defaults. After your Xbox console is restored to factory defaults and fully up to date, install the game again by inserting the disc and following the onscreen prompts to re-install the title.

Step For corrupted cloud saves only. Note We do not recommend trying this step without an adult present. Troubleshoot game issues on Xbox: Step 5. If so, deleting both saves, and then creating a completely new save might correct the problem. Warning Deleting both the local and cloud saves of your game means you will lose all your saved progress for this game.

If you want to proceed with this step and delete all saves for this game:. Select Manage game and add-ons. Under Saved data , select your gamertag, and then select Delete everywhere to delete all saves local and cloud for this game. For games published by Microsoft, contact the retailer from which you purchased the disc to learn more about their replacement policy. Did this resolve the issue? Yes No. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

Report abuse. Details required :. Cancel Submit. How satisfied are you with this discussion? The pads stop this and just make the disc bounce back into position without ever getting scratched.

If your DVD drive doesn't open or close, or you hear a little noise louder then normal then your pads are to big and you need to cut them down. If your Xbox 's drive open and closes properly and doesn't hit the foam pads while normally spinning pop the DVD drive back open and super glue the pads down so they stay there permanently. I searched around on the internet to a solution to this and found a guide on putting pads on your DVD drive except it was very vague and they told you to buy their foam pads.

I hear about this problem a lot and was hoping to help out a lot of people with this problem. Even if you have never had this happen and don't mind voiding your warranty and screwing around inside your console it is really nice to have, I myself have never picked the console up or bumped it while it was on, but friends, dogs, and parents, have hit it not knowing what will happen. I also really recommend this if you are planning to put an Xbox in your car to do this mod as if you hit a bump while driving it could ruin your disc.

Hope you enjoyed this guide! I'm not really sure how many guides for stuff like this is on instructables, so if you guys want anymore mod guides let me know I can right some more on some topics that aren't covered here. Just give me some ideas on what you want. Or leave the xbox machine alone preserving the warranty and buy some dskins, a thin plastic circle you pop onto your disk and leave on while you play the game.

I've seen them the dskins at walmart, but bought them even cheaper a year or so ago by doing a search on google I forget the site I bought them from - tech geeks, I think. You could ask your gaming store to order them.

But really, don't open the box and fart around Reply 11 years ago on Introduction. Reply 12 years ago on Introduction. The whole point is if you do hit it, it saves your game.